We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If at any point in the first 30 days you decide that you're not 100% satisfied with your new products, return them for a refund—no questions asked. Simply contact us and someone from our team will be happy to help you process that request. 

To start a return, you can contact us at support@zeronicks.co.uk. Please note that returns will need to be sent to the address which we will provide. 

We don't provide return shipping labels and does not cover the cost of return shipping or handling.

You can always contact us for any return question at support@zeronicks.co.uk

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve process your refund, please contact us at support@zeronicks.co.uk

 

Company name: Zeronicks UK

Address : 71-75, Shelton Street ,London,Covent Garden,WC2H 9JQ,UNITED KINGDOM.

Email: support@zeronicks.co.uk

Contact Form: Contact US

Phone: +447380582163

Company number: 16114456

Customer service: Monday to Friday between 9:00 am to 5:00 pm.